SUBTVU – PRIVACY AND COOKIE POLICY

OUR COMMITMENT TO YOUR PRIVACY

SubtvU is committed to protecting your privacy and security. From time to time we may invite you to supply personal information in order for us to provide you with services (such as mobile app access, email newsletters and competitions). In order to deliver such services, we will need to process and store your personal information and may need to transfer it to the relevant partner(s), or affiliates, for processing both inside and outside the European Economic Area (EEA). By submitting your personal information, you consent to such processing and transfers in connection with such orders, offers or services and for any other purposes to which you consent at the time you provide the information or as provided in this privacy policy.

YOU MUST BE 13 YEARS OF AGE OR OLDER TO REGISTER WITH OUR SITE AND MOBILE APP. PLEASE DO NOT REGISTER IF YOU ARE UNDER 13 YEARS OF AGE.

This Policy only applies to the use that we make of data provided to us via the Internet and email. Other uses may be made of data provided to SubtvU in correspondence, by telephone or by other means not detailed in this Policy.

WHY WE NEED TO COLLECT INFORMATION FROM YOU

We will notify you as to the types of information we are collecting about you as well as the uses we intend to make of that information. We may use the information we collect about you to notify you from time to time about important new features and changes to our services or special offers, competitions or promotions we think you’ll find of interest.

HOW WE COLLECT YOUR DATA

(a) From you

We may collect and process personal data to allow SubtvU to provide its services, as well as for the following purposes: Analytics, remarketing and behavioral targeting, registration and authentication, access to third party accounts and advertising.

Among the types of personal data that our App collects, by itself or through third parties, there are: Cookies, usage data, email address, first name, last name, date of birth, password and country.

Other personal and non-personal data collected may be described in other sections of this privacy policy. Personal data may be freely provided by you, or collected automatically when using the site or App.

We may also collect your precise geo-location information when you access our App through technologies like GPS, WI-FI, or cell tower proximity only with your prior consent provided through your mobile device. Your continued use of our App acknowledges your consent to collect this information. You are able to withdraw your consent for us to acquire your precise geo-location information from your device through your device settings, although you may not be able to access location specific features through the App (i.e. requesting and voting).

App users may terminate the collection of all information by deleting this App from their mobile device. Website/browser users should pay special attention to “Consent to Cookies” below for further information.

(b) By using cookies and other tracking technologies

In addition, we use technology on our website and App to collect information that helps us to enhance your online experience, measure our audience and provide you with tailored advertising. We refer to this technology as “cookies” throughout this policy but this is intended to cover all similar technologies including web beacons, log files, pixel tags, gifs (also described below). We use our own and third party cookies to collect the information we require. Please note that we have no control over third party cookies.

We reserve the right to collect anonymous non-personal data such as your mobile browser type, the type of your mobile device, your mobile device ID, the IP address of your mobile device, and the dates and times that you may access this App and specific pages. This information is essentially anonymous when collected.

We reserve the right to monitor your use of our App. As you navigate through the App, non-personal data may be passively collected (that is, gathered without your actively providing the information) using various analytics and reporting technologies, such as cookies, web beacons and tracking.

What is a cookie?

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website or App page. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device.

Cookies help us to improve our site and App and to deliver a better and more personalised service, for instance by storing information about your preferences and allowing us to recognise you when you return to use our services. You may refuse to accept cookies by activating settings on your internet browser. However, please note that if you select such settings certain parts of our site may not work properly.

The information we collect may include IP-addresses, browser version, number of visits, which pages you access and your viewing preferences.

Use of Web Beacons

Some of our web pages may contain electronic images known as web beacons, among other things, that allow us to count users who have visited these pages. Web beacons collect only limited information including a cookie number, time and date of a page view, and a description of the page on which the web page resides. We may also carry web beacons placed by third party advertisers. These beacons do not carry any personally identifiable information and are only used to track the effectiveness of a particular campaign.

Consent to Cookies

In order to place cookies on your device, we require your consent. If you don’t want to receive cookies at all, you can modify your browser so that it notifies you when cookies are sent to it or you can refuse cookies altogether. Please note that if you continue to browse the site, this will be deemed to constitute your consent to our use of cookies.

You can withdraw your consent to our use of cookies at any time. If you wish to restrict or block web browser cookies which have been set on your device then you can do this through your browser settings; the Help function within your browser should tell you how. You can also use your browser settings to delete cookies that have already been set.

Alternatively, you may wish to visit www.aboutcookies.org, which contains comprehensive information on how to do this on a wide variety of desktop browsers. However, please note that if you select such settings you may be unable to access certain parts of our site or certain content or functionality may not be available.

If you’d like to opt out of other third party cookies relating to behavioural advertising, please go to www.youronlinechoices.eu. Opting out does not mean you will no longer receive online advertising. It does mean that the company or companies from which you opted out will no longer deliver ads tailored to your web preferences and usage patterns.

Analytics & Tracking

The services contained in this section enable us to monitor and analyze web traffic and can be used to keep track of user behavior:

  • Facebook Ads conversion tracking and Facebook Analytics for Apps (Facebook, Inc.) is an analytics service provided by Facebook, Inc. that connects data from the Facebook advertising network with actions performed on this Application. Personal Data collected: Cookies and Usage Data. Place of processing: US – Privacy Policy
  • Twitter Ads conversion tracking (Twitter, Inc.) is an analytics service provided by Twitter, Inc. that connects data from the Twitter advertising network with actions performed on this Application. Personal Data collected: Cookies and Usage Data. Place of processing: US – Privacy Policy
  • Google AdWords conversion tracking (Google Inc.) is an analytics service provided by Google Inc. that connects data from the Google AdWords advertising network with actions performed on this Application. Personal Data collected: Cookies and Usage Data. Place of processing: US – Privacy Policy
  • Google Analytics and Google Tag Manager (Google Inc.) is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network. Personal Data collected: Cookies and Usage Data. Place of processing: US – Privacy PolicyOpt Out

USE OF YOUR DATA

We use your personal data for the performance of the features provided by the App, our private, internal reporting and security assessments.

We use your precise geo-location information only for the location-based tools provided in our App, for example when logging into a University Students’ Union TV screen network to Control The Music.

We may use your personal data together with a push notification token to send you occasional push notifications regarding services specified in the App. You may manage push notifications in your device settings.

We reserve the right to make full use of non-personal data. For example, we may use non-personal data to provide better service to App visitors, customize the App based on your preferences, compile and analyze statistics and trends about the use of this App, and otherwise administer and improve this App for your use.

APP REGISTRATION, PERMISSIONS & AUTHENTICATION

By registering or authenticating this App to identify you through the dedicated services contained below, the App will be able to access some personal data, stored by these third party services, for registration or identification purposes.

  • Facebook Authentication (Facebook, Inc.) is a registration and authentication service provided by Facebook, Inc. and is connected to the Facebook social network. Personal Data collected: various types of Data as specified in the privacy policy of the service. Facebook Account Access allows this App to connect with your user account on the Facebook social network and requests permission to access your Email address. Place of processing: US – Privacy Policy
  • Instagram Authentication (Instagram, Inc.) is a registration and authentication service provided by Instagram, Inc. and is connected to the Instagram social network. Personal Data collected: various types of Data as specified in the privacy policy of the service, including permissions to access your Email address. Place of processing: US – Privacy Policy
  • Twitter OAuth (Twitter, Inc.) is a registration and authentication service provided by Twitter, Inc. and is connected to the Twitter social network. Personal Data collected: various types of Data as specified in the privacy policy of the service. Twitter Account Access allows this App to connect with your user account on the Twitter social network and requests permission to access your Email address. Place of processing: US – Privacy Policy
  • Direct registration (within the App) allows you to fill out the registration form and provide the personal data directly to this App. Data collected: country, date of birth, email address, first name, last name and password.

WITH WHOM WE SHARE YOUR DATA

Subject to the other terms of this policy, we may share your personal data with the following:

(a) Group companies and third party service providers

We may share your personal data with our affiliated or group companies worldwide and third party service providers.

We may disclose your personal data to any of our (i) marketing affiliates that referred you to our App, and (ii) resellers that may re-sell our products or services to you. We may also disclose your personal date to any marketing partners that may participate in the offer or related fulfillment. Understand that you originated with these marketing affiliates and resellers, and that the information you may provide to them is subject to their privacy policies also.

We may act as a marketing affiliate or reseller for certain marketing partners for purposes of selling their products or services to you, and we reserve the right to disclose your personal data to them for purposes of transaction processing, fulfillment and support. These marketing partners may also email you regarding complimentary products or services where you have opted-in; you also have two ways to opt out of receiving these emails – (i) contact us (as provided below) with a request to opt out, or (ii) wait until you receive an email from them and then unsubscribe. If you enter any competitions on this Website it may be necessary for us to provide your personal data to the promoters of the competition or to others that are involved in the organisation of the competition or prize-giving.

We may share your personal data with third parties for Remarketing and Behavioural Targeting. This type of service allows the App and its partners to inform, optimize and serve advertising based on past use of this App by you. This activity is performed by tracking usage data and by using Cookies, information that is transferred to the partners that manage the remarketing and behavioral targeting activity:

  • (1) Facebook Custom Audience (Facebook, Inc.) is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of this Application with the Facebook advertising network. Personal Data collected: Cookies and email address. Place of processing: US – Privacy PolicyOpt Out
  • (2) Facebook Remarketing (Facebook, Inc.) is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of this Application with the Facebook advertising network. Personal Data collected: Cookies and Usage Data. Place of processing: US – Privacy PolicyOpt Out
  • (3) Twitter Tailored Audiences (Twitter, Inc.) is a remarketing and behavioral targeting service provided by Twitter, Inc. that connects the activity of this Application with the Twitter advertising network. Personal Data collected: Cookies and email address. Place of processing: US – Privacy PolicyOpt Out
  • (4) AdWords Remarketing (Google Inc.) is a remarketing and behavioral targeting service provided by Google Inc. that connects the activity of this Application with the Adwords advertising network and the Doubleclick Cookie. Personal Data collected: Cookies and Usage Data. Place of processing: US – Privacy PolicyOpt Out

(b) Artists

We may share your personal data with those artists (and their management companies) that you have expressed an interest in, who may then use your data, in accordance with this policy, to keep you updated with information about them.

(c) Other third parties

We may transfer, sell or assign any data, including personally identifiable data, to third parties, only in connection with the sale, merger, consolidation, change in control, transfer of substantial assets, reorganization or liquidation of SubtvU, or any part of it.

We may share with others, at our discretion, certain aggregate statistical data about the use of our content, which data may include demographic data such as the age range and/or geographic location of groups of users and musical preferences. No personal data (such as names or email addresses) will be identifiable from such statistics. These third party providers will be given access to your information only as is reasonably necessary to provide the services for which they are contracted.

(d) In special circumstances

We may disclose personal data in special cases when we have reason to believe that disclosing this data is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference (either intentionally or unintentionally) with the rights or property of those described above in paragraph (a) or (b). We may also disclose your personal data when we believe in good faith that the law requires us to do so.

OTHER WEBSITES

Our website and App may contain outbound links to other websites which are outside of our control and are not covered by this privacy and cookie policy. If you access other sites using the links provided, the operators of these sites may collect and process information from you in a way which is different to how we do so.

We may also need to provide your data to our subscription and other fulfilment agents in order to provide goods or services to you.

Finally, SubtvU is not responsible for all of the websites that are referred to, or linked to, in the Website and App. When you visit these other Websites your personal information might be used by others in ways that do not conform to the terms of this Policy.

SECURITY AND POSSIBILITY OF INTERNATIONAL TRANSFER

Please note that countries outside the EEA may not have the same level of protection as countries within the EEA, but We always demand that those parties to whom We transfer data adhere to the same security procedures that We follow ourselves. By submitting your personal data, you consent to such processing and transfers in connection with such orders, offers or services and for any other purposes to which you consent at the time you provide the information.

YOUR RIGHTS

You have the right, at any time, to know whether personal data has been stored and you may consult SubtvU to learn about the contents and origin, to verify accuracy or to ask for the data to be supplemented, cancelled, updated or corrected, or for their transformation into anonymous format or to block any data held in violation of the law. If you have any queries about this Privacy and Cookie Policy or any queries about the protection of personal data we hold about you, please do not hesitate to contact us:

Our address is:

SubtvU LTD
140 Buckingham Palace Road
London
SW1W 9SA

The Subtv App does not support “Do Not Track” requests.
To determine whether any of the third party services it uses honor the “Do Not Track” requests, please read their privacy policies.

You can opt-out of receiving further messages from SubtvU or anyone with whom we share your data (as described above) at any time by following the unsubscribe instructions in any message sent to you. If you wish to unsubscribe from messages we send you, you can also send an email to music@sub.tv. You do have a right to access the personal data we hold about you.

CHANGES TO OUR POLICIES

We may modify, alter or otherwise update this privacy and cookie policy at any time. We will indicate any changes by updating the date at the top of the policy. You accept the most recent version of our Privacy Policy every time you enter and use this website. We encourage you to review this policy from time to time.